Thank you for choosing Matchingcouples.us for your shopping needs. We’re excited to offer you our updated Shipping Policy, designed to enhance your shopping experience.
Shipment Processing Time
We strive to process and ship your orders promptly. However, during periods of increased demand or peak seasons, order fulfillment might extend beyond our standard timeframe. Rest assured, we are committed to delivering your orders as swiftly as possible and appreciate your understanding and patience should any delays occur.
| Shipping To | Carrier | Handling Time | Shipping Time |
|---|---|---|---|
| US (Standard Shipping) | UPS/USPS | 7-10 business days | 15-25 business days |
| US (Expedited Shipping) | UPS/USPS | 7-10 business days | 10-15 business days |
| CA | Canada Post | 3-5 business days | 10-15 business days |
| Rest of World | DHL/Asendia | 3-5 business days | 15-30 business days |
In the event of high order volumes, please anticipate potential delays. We’ll make every effort to keep you informed via email or phone should your order’s shipment be significantly delayed.
Should your order not arrive within a reasonable timeframe, we encourage you to first reach out to the courier with your tracking information. For additional support, our team is available via email to assist with any unanswered queries.
Shipping Costs
We’re delighted to announce that Nowzent now offers Free Shipping for orders to the US over $79! It’s our way of showing appreciation for your continued support and loyalty. For orders under $79, shipping costs are as follows:
| Shipping To | Size/Type | Shipping Cost |
| US (Standard Shipping) | All | FREE SHIPPING |
| US (Expedited Shipping) | All | USD 24.99 |
| UK | All | USD 9.99 |
| CA | All | USD 9.99 |
| Rest of World | All | USD 15.99 |
Incorrect Address Policy
Should an insufficient address be provided, resulting in the return of a shipment to our facility, the responsibility for covering reshipment costs will fall upon you or your end customer once an updated address is confirmed.
At Matchingcouples.us, we’re dedicated to ensuring your shopping experience is seamless from start to finish. Thank you for your trust in us.